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Bielefelder IT-Servicezentrum

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Application operation

Hosting or provision and operation of an application by BITS including the associated infrastructure (storage, (multi-level) server platform, operating system).


Scope of services

For each application, an individual operating & security concept is required for the maintenance of the operating system as well as the support, integration and operation of the applications. The hosting or operation of additional applications requires a case-by-case assessment with regard to technical/know-how requirements and technical/personal capacities to define the scope of service.

Currently, the following applications are operated, among others:

  • SAP (all modules used at Uni Bi)
  • xFlow
  • Citrix server with application virtualization
  • eKVV/BIS/campus management
  • d.3ecm (document management system)
  • EvaSys (teaching validation)
  • Moodle (learning platform)
  • Primion locking system
  • ConjectFM (building management)
  • Damaris (hazardous materials directory)
  • BIC Design (documentation of processes)
  • Formtools (creation of contact and survey tools)

Requirements

Target group

  • Faculties and departments of Bielefeld University

Request

An application can be made through BITS (see Support).

Costs

The cost of running an application will be coordinated with the contracting faculty or departments.

Deployment times

This service is provided in coordination with the contracting faculty/department.

Duty to cooperate

Supervision of the content of the application is usually provided by the faculty or department.


Support

Service Desk
Mo.–Fr. 08:00–16:00 h
Tel.: 0521 106-6000
E-mail: servicedesk@uni-bielefeld.de


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